How to raise a support ticket

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In the unlikely event that you encounter an unexpected error with the API you can get in touch with us at [email protected]. To help us get to the bottom of the problem as quickly as possible we ask that you be as descriptive and include as much information as possible about the request that failed.

Useful Information

When raising a support ticket it will help us resolve your issue quicker if you can provide a full picture of the request or process that you are attempting to undertake. Please include as many of the following bits of information in the support ticket as possible: